Returns & Exchanges
How to return or exchange an item
In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number. To request an RMA number online, please go to the Contact Us Form. Issuance of an RMA number does not guarantee final disposition and all returns are subject to inspection. RMA numbers are valid for ten days.
- Place the original package into a shipping carton.
- Include the invoice and the reason for the return. If defective, please specify the defect.
- Please do not place stickers or shipping labels on the original manufacturer’s package.
- Ship via insured service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages..
Special Orders
Select items sold on Nationwidestereo.com may be considered a “Special Order” and subject to a limited return policy. A “Special Order” may be items that we do not have in our warehouse, items that we do not have on our website which are special ordered from our distributor, all orders that have a sale price equal or greater than $500, the return of these items/orders will have a restocking fee of 20% or final sale policies unless otherwise agreed by the NationwideStereo.com staff via mail, fax or e-mail.
Need Help?
Contact a member of our customer service team by:
- Calling us at (888) 949-6929
- Emailing us at [email protected]
- Visiting our Contact Us page
Warranty Registration
Use the form below to register your product for warranty.
